Privacy Policy

1. Introduction

Marmara Digital Company respects your privacy and is committed to protecting personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its Implementing Regulations.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website or submit an inquiry through its contact forms.

2. Data Controller

The entity responsible for processing personal data through this website is:

In this Policy, “Marmara Digital,” “Company,” “we,” “us,” and “our” refer to Marmara Digital Company.

3. Scope of this Policy

This Policy applies to personal data processed through the Marmara Digital website. The website is used to present information about the Company and its services and to allow visitors to submit project inquiries, request contact, or ask for additional information.

The website does not currently provide visitor accounts, social-media login, public user profiles, or online payment services.

4. Personal Data We Collect

Information you provide

When you submit a contact or project inquiry form, we may collect:

• Your name or company name.
• Your telephone number.
• Your email address.
• Project details, requirements, or inquiry message.
• Any other information you voluntarily include in your message.

Please do not submit sensitive personal data or confidential third-party information unless it is necessary for your inquiry and you are authorized to provide it.

Technical information

When you visit the website, limited technical information may be processed automatically by the website infrastructure or security providers, including:

• Internet Protocol address.
• Browser type and version.
• Device type and operating system.
• Date and time of access.
• Pages requested.
• Technical logs and security information.
• Information used to identify spam or automated activity.

5. How We Collect Personal Data

• Directly from you when you complete and submit a form.
• When you contact us using the email address or other contact methods displayed on the website.
• Automatically through server logs and necessary website-security technologies.
• Through Google reCAPTCHA when it verifies whether a form submission is being made by a person or an automated system.

6. Why We Use Personal Data

We may process personal data to:

• Receive and review your inquiry.
• Contact you regarding your request.
• Understand your business or project requirements.
• Provide information about relevant services.
• Arrange a consultation or meeting.
• Prepare a proposal or respond to a request for services.
• Maintain appropriate records of communications.
• Protect the website and forms from spam, fraud, abuse, and security threats.
• Diagnose technical problems and maintain website security.
• Comply with applicable legal and regulatory obligations.
• Establish, exercise, or defend legal claims.

We will not use information submitted through the inquiry form for unrelated purposes without an appropriate legal basis.

7. Legal Basis for Processing

Depending on the circumstances, we may process personal data with your consent, to respond to your request, to take steps before entering into a service agreement, to perform or manage a contractual relationship, to comply with a legal or regulatory obligation, or for another lawful purpose permitted under applicable Saudi law.

Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements and without affecting processing that occurred before withdrawal.

8. Google reCAPTCHA

The website uses Google reCAPTCHA to help protect its contact forms against spam, abuse, and automated submissions.

When reCAPTCHA is used, Google may process technical and interaction information such as your Internet Protocol address, browser and device information, cookies or similar technical identifiers, and interactions used to assess whether activity is legitimate or automated.

Google processes this information according to its own Privacy Policy and Terms of Service. Marmara Digital does not control Google’s independent processing activities.

9. Cookies and Similar Technologies

The website may use cookies or similar technologies that are necessary for website security, form operation, spam and abuse prevention, Google reCAPTCHA, and other essential technical functions.

Based on the current website setup, this Policy does not state that Marmara Digital uses advertising cookies, behavioral profiling, or social-media tracking pixels. If non-essential analytics, advertising, or tracking technologies are introduced, this Policy will be updated and consent mechanisms will be implemented where required.

10. Sharing Personal Data

We do not sell personal data.

We may disclose limited personal data where reasonably necessary to:

• Authorized Marmara Digital employees or representatives who need the information to respond to your inquiry.
• Website hosting, email, technical-support, or security service providers.
• Google in connection with reCAPTCHA.
• Professional advisers, such as legal or accounting advisers, where necessary.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required by law.
• Protect the rights, security, property, or lawful interests of Marmara Digital or others.

11. International Processing and Transfers

Some external service providers, including Google, may process technical information using systems located outside the Kingdom of Saudi Arabia.

Where personal data is transferred or disclosed outside the Kingdom, the transfer will be handled in accordance with applicable Saudi requirements governing international personal-data transfers and any required safeguards.

12. Retention of Personal Data

We retain inquiry and communication information only for as long as reasonably necessary to respond to and manage the inquiry, continue relevant business discussions, prepare or manage a requested service, maintain appropriate business records, comply with legal or contractual obligations, resolve disputes, or protect legal rights.

When personal data is no longer required for the purpose for which it was collected, and no legal requirement requires its continued retention, it will be securely deleted, destroyed, or anonymized as appropriate.

13. Security

We apply reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, accidental loss, improper use, unauthorized alteration, unauthorized disclosure, destruction, or damage.

However, no website, internet transmission, or electronic-storage method can be guaranteed to be completely secure.

14. Your Rights

Subject to the conditions and exceptions provided by applicable Saudi law, you may have the right to:

• Be informed about how your personal data is processed.
• Request access to your personal data.
• Request a copy of your personal data in a clear and readable format.
• Request correction, completion, or updating of inaccurate data.
• Request destruction of personal data where the applicable conditions are met.
• Withdraw consent where processing is based on consent.
• Submit a complaint concerning the processing of your personal data.

To exercise a privacy right, contact OMAR@MARMARSOFT.COM. We may request reasonable information to verify your identity and protect personal data from unauthorized disclosure.

15. Complaints

You may submit a privacy-related question, request, objection, or complaint to OMAR@MARMARSOFT.COM. Please provide sufficient information to help us understand and respond to your request.

We will review the matter in accordance with applicable legal requirements. Where a complaint is not resolved, you may have the right to submit it to the competent authority in the Kingdom of Saudi Arabia.

16. Children’s Privacy

The Marmara Digital website is intended to provide corporate and professional information and is not directed toward children.

We do not knowingly seek to collect personal data from children through the inquiry form. A parent or legal guardian who believes that a child has submitted personal data may contact us to request review and appropriate deletion.

17. Third-Party Websites

The website may contain links to websites or services operated by third parties. Marmara Digital is not responsible for the privacy practices, security, or content of independent third-party websites. Visitors should review the privacy policy of each external website they use.

18. Changes to this Privacy Policy

We may update this Policy to reflect changes to the website, our data-processing practices, new services or technologies, or legal and regulatory developments.

The updated version will be published on this page and the “Last updated” date will be revised.

19. Contact Us