01
Serialization management
Manage unique serial numbers and the relevant product identification
data for supported packaging levels. The workflow can coordinate
serial-number requests or imports, commissioning, printing interfaces,
verification, rejection, rework, and status history according to the
approved architecture.
02
Aggregation and packaging hierarchy
Create and maintain parent-child relationships between individual
packs, bundles, cases, and pallets. Aggregation supports more efficient
warehouse handling and allows higher packaging levels to represent the
serialized units contained within them.
03
Barcode scanning and verification
Capture and validate supported pharmaceutical codes at production,
packing, receiving, shipping, return, or other approved control points.
The interface helps operators detect unreadable, duplicate, unexpected,
or incorrectly associated items before the process continues.
04
Warehouse and distribution events
Record serialized receiving, packing, shipment, transfer, return,
adjustment, and other relevant events within the approved scope.
Operational queues help teams process exceptions and maintain a more
complete event history.
05
Master data and partner management
Organize the product, location, partner, and identifier data required
by the solution. Clear ownership and validation are essential because
incorrect master data can cause rejected reports and broken traceability
relationships.
06
RSD integration readiness
Prepare the system architecture and event workflow for connection
with the Saudi Drug Track and Trace System where applicable. Integration
work includes message mapping, credentials, environments, response
handling, retries, reconciliation, monitoring, and the test scenarios
required by the project.
07
Exception monitoring and audit history
Provide queues and dashboards for rejected events, missing
relationships, duplicate serials, invalid status, communication errors,
and other operational exceptions. Maintain user actions and relevant
event history for investigation and review.
08
Dashboards and operational reports
Monitor serialization volume, aggregation status, warehouse events,
RSD message status, exceptions, and process performance. Views can be
adapted for operations, IT, warehouse, quality, and management
roles.