01
Commerce strategy and platform architecture
Define the right approach for the project: a hosted platform,
open-source commerce system, custom platform, or hybrid architecture.
The recommendation considers catalogue size, unique workflows,
integrations, content ownership, operating team, budget, scalability,
and long-term maintenance.
02
Arabic and English storefront experience
Design language-specific navigation, product content, metadata,
direction, typography, and checkout journeys. Each language receives its
own crawlable URL and localized experience rather than relying on a
visual text switch alone.
03
Product catalogue, search, and discovery
Structure categories, products, variants, attributes, filters,
search, related items, availability, and content so customers can find
the right product quickly. Administrative tools help the business manage
catalogue changes without unnecessary technical work.
04
Conversion-focused shopping and checkout
Build responsive product pages, cart behavior, address and delivery
steps, promotional rules, and checkout flows that reduce confusion.
Supported payment gateways can be connected to provide relevant Saudi
payment methods, subject to provider accounts and technical
compatibility.
05
Orders, fulfilment, and customer accounts
Give customers access to order information and provide operations
teams with structured order handling. The platform can connect order
status, inventory, fulfilment, shipping, notifications, returns, or
service workflows according to the approved operating process.
06
B2B commerce and specialized workflows
Support business accounts, role-based purchasing, customer-specific
catalogues or pricing, quotation requests, bulk orders, credit or
approval workflows, repeat ordering, and account-level reports when
required by the business model.
07
ERP, CRM, payment, shipping, and analytics integration
Connect the store with supported business systems to reduce duplicate
work and keep relevant data aligned. The integration design establishes
which system owns products, customers, inventory, prices, orders,
payment state, and fulfilment updates.
08
E-commerce SEO and performance
Build search-friendly category and product structures, editable
metadata, canonical rules, structured data, useful internal links,
optimized media, and high-performance page templates. SEO is treated as
part of the platform architecture, not an addition after launch.
09
Ongoing support and optimization
Support can cover monitoring, fixes, dependency and security updates,
catalogue or content enhancements, analytics review, performance
improvements, and planned feature releases according to the agreed
service model.